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Shipping policy

We offer fast national and fast international shipments with track and trace option as default. We do not therefore offer priority or special shipping options; we take the greatest care for all the orders in chronological order, unless stock problems arise.

Shipping times

Unless otherwise stated, items are ready for shipment and are handed over to the postal company within 2 working days. Afther that, depending on the client address, the postal company can take a variable amount of days. See table below for an indication of standar shipping times. All products are made by hand, so there might be some small variations in color or shape between batches. In case the client orders several pieces, and they are not in stock from the same batch and we notice a detectable variation in color, we will send an email to the client and it might then take a working week to get the shipment ready. Options on these rare cases will be discussed with the client.

Shipping costs

We offer subsidised track and trace postal rates for low volume orders, while we offer free shipment for higher volume orders. The threshold for free shipment depends on the country we will ship the parcel to, and they are listed in the table below.

Region Cost Free threshold Delivery times
The Netherlands 4.75 euro 40 euro 1-2 days
EU (non NL) 8.95 euro 60 euro 2-5 days
Europe (non EU) 18.50 euro 80 euro 3-14 days
World (outside of Europe) 29.30 euro 140 euro 4-20 days